Effective Date: 30th November 2024

Richies Rider (“we,” “our,” or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you use our eCommerce website.

1. Information We Collect

We collect different types of information, including:

Personal Information: Name, email, phone number, billing/shipping address, and payment details when you place an order.

Account Information: Username, password, and order history if you create an account.

Transaction Details: Payment and purchase history for order processing.

Device & Browsing Information: IP address, browser type, and cookies to improve user experience.

Customer Support Data: Any communication with us, such as inquiries or complaints.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Provide customer support and respond to inquiries.

Send promotional offers and updates (you can opt out anytime).

Improve our website, services, and user experience.

Prevent fraud and enhance security.

Comply with legal and regulatory requirements.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. While we take strong precautions, no online platform is completely secure, so we encourage you to keep your login details safe.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share it with:

Service Providers: Payment processors, delivery partners, and IT support teams to fulfill your orders.

Legal Authorities: If required by law or to protect our rights.

5. Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt out of marketing emails.

Disable cookies through your browser settings.

To exercise your rights, contact us at [Your Email].

6. Cookies & Tracking Technologies

We use cookies to:

Remember your preferences.

Improve website performance.

Provide a better shopping experience.

You can manage or disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so please review them separately.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and continued use of our website means you accept the updated policy.

9. Contact Us

For any privacy-related questions, please contact us at:

Email: info@richiesrider.com

Address:  No. 25 Otaru Road Before Old Zenith Bank Auchi, Edo state, Nigeria