Privacy Policy for Richies Rider

At Richies Rider, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure. By using our website, you agree to the terms outlined below.

1. Information We Collect

We collect information to improve your shopping experience and process your orders. The types of information we may collect include:

Personal Information: This includes your name, email address, billing and shipping addresses, phone number, and payment details. We collect this information when you create an account, place an order, or contact us.

Non-Personal Information: This includes data that doesn’t directly identify you, such as browser type, device information, and IP address. This helps us improve site performance.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Please see our Cookie Policy for more details.

2. How We Use Your Information

Richies Rider uses your information to:

Process and fulfill orders, including payment processing, shipping, and customer support.

Improve our website, personalize your shopping experience, and offer relevant promotions.

Send order confirmations, shipping notifications, and updates related to your account or transactions.

Conduct analytics and track website usage to understand customer behavior and improve services.

Comply with legal obligations and protect against fraudulent transactions.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: We work with trusted third-party vendors to process payments, handle shipping, manage customer service, and perform other functions on our behalf. These providers have access to the necessary personal information to complete their tasks but are prohibited from using it for other purposes.

Legal Compliance: We may disclose your information if required by law, in response to legal processes, or to protect our rights and safety, as well as those of our users and others.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.

Correction: You can request to correct or update any inaccurate or incomplete information.

Deletion: You have the right to request deletion of your personal information, subject to legal obligations.

Opt-Out: You can opt out of receiving marketing communications by clicking "unsubscribe" in emails or adjusting your preferences in your account settings.

Data Portability: Upon request, we can provide your personal data in a machine-readable format.

To exercise these rights, please contact us at support@richiesrider.com.

5. Data Security

Richies Rider takes data security seriously and implements measures to protect your personal information:

Encryption: We use encryption technology to secure sensitive data during transmission.

Access Control: Access to your personal information is limited to authorized personnel and service providers who need it to fulfill their responsibilities.

Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Children’s Privacy

Richies Rider is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Cookies and Tracking Technologies

Richies Rider uses cookies to personalize your experience, analyze traffic, and provide tailored ads. You can manage your cookie preferences through your browser settings. For more information, please see our www.richiesrider.com/cookies-policy.

8. International Data Transfers

If you are accessing Richies Rider from outside of Nigeria, please be aware that your information may be transferred, stored, and processed within Nigeria where our servers are located. We take necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Policy Updates

Richies Rider may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of the website constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at support@richie or write to us at:

Richies Rider Customer Support

Physical Address: No:25 Otaru Road Before Old Zenith Bank Auchi

Contact Number: +2348089036325

By using Richies Rider, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.